About Us
For over the last 10 years we have been specializing in comprehensive transportation services for a wide range of assets, from general goods to heavy equipment, including dump trucks, school buses, excavators, and military-grade vehicles.
Privacy PolicyEffective Date: 08/20/20241. Introduction
Welcome to FLM Express LLC ("Company", "we", "our", "us"). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or other activities related to our business.2. Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number.
• Usage Data: Information about how you use our website or services, including IP address, browser type, and access times.
• SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes3. How We Use Your Information
We use the information we collect for the following purposes:
• Marketing: To send you promotional materials, newsletters, or other information about our products and services that may be of interest to you.
• Internal Use: To improve our website, services, and customer experience by analyzing usage patterns and feedback. Your Contact information may be used to contact you as we work with you.4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, provided that these parties agree to keep your information confidential and use it solely for the purposes we specify.5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are completely foolproof, and we cannot guarantee the absolute security of your information.6. Your Choices
You may choose to:
• Opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send.
• Access or update your personal information by contacting us at [email protected]7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.SMS
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from FLM Express, you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: "Hello, this is a friendly reminder of your upcoming appointment at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 12 SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at [email protected]
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] page.
Message frequency may varyThank you for trusting FLM Express LLC with your personal information.